For Wickey, Connect Global provides a consistent, always-available check on translators. “The translations are always checked very quickly and we never have to wait long for a result.”

Instead of the random evaluation of one translator describing another translator’s work, Connect Global provides consistent reports on translations. “Before we started working with Connect Global, we checked the translations by freelancer or colleagues (if we had native speaker in the company).” That required finding another translator, and the first might have been hard to find. And how does each translator evaluate another translator?

Connect Global Language Quality Review (LQR) reports provides layers of detail from an at-a-glance score that rates the overall translation, to tables that quantify the types of errors and how many, and detailed tables explaining each error. “Since the same scheme is always used for the check, we can compare the qualities of the different languages … very easily.” The report is based on understandable criteria and point-assignments, so Wickey personnel know why any translation was evaluated as it was.

The reports are even useful as teaching tools to assist the translators. “Connect Global’s quality checks are very accurate and show exactly where the errors are. We always pass the feedback on to the translators and they use it to improve their translation.”